Customer Service

You may reach customer service in one of four ways:

Phone: In the US or Canada, call 800-323-0503. International customers should dial 1-978-921-2050
Fax: 1-978-921-0250
E-mail: support@hamiltonthorne.com
Support Request Form: Please see below

When calling, please also have the information in the Service Request Form handy. When faxing or e-mailing, please include all the relevant information below.

For issues that require immediate attention, please call.

Form Mail Script 3.1

CONTACT INFORMATION
Salutation	Dr. Mr. Ms. Miss Mrs.
First name *
Last name *
Company *
Address
Address 2
City *
State
Country *
E-mail *
Telephone*
Best Time to Call
PRODUCT INFORMATION
Model or Product*	(e.g., IVOS, CEROS, ZILOS-tk, XYClone, RED-i, accu-beads, IDENT stain, 2X-CEL, etc.)
Serial or Lot Number*
DESCRIPTION OF PROBLEM

* = Required fields

Customer Service

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